Friday, June 23, 2017

Of sexual harassment and rolling heads

So TVF's CEO, Arunabh Kumar, who had been accused of sexually harassing his subordinates has stepped down. While the verdict on the matter is still out there, as is often seen in such matters, the accused is guilty until proven innocent. TVF might even have cemented the perception of the CEO's guilt, by posting a letter soon after the accusation first took place,where they pretty much threatened the person who had brought it forward. So much for corporate culture. But TVF is hardly the only organisation to come under fire for inappropriate behaviours. The much bigger case of course, is that of Uber's, where CEO Travis Kalanick was shown the door for rampant sexual harassment and general sexism in the company, among charges of corruption and underhanded attempts at subverting the system.

So this is 2017. Sexism in generous doses might still exist, but increasingly, the individual leading the organisation is being held accountable for these goings on, something that would probably not have happened even 10 years ago. At a time when people are less afraid of consequences of their complaints, this was to be expected, especially since it adds to a genuine business case for shedding individuals who engage in such practices. 

Below is CIW's original post on why it makes much business sense to rein in sexual harassers, first written when the TVF episode first came to light in March 2017. Read on...
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TVF’s sexual harassment scandal has once again brought to head the goings on in corporate India. While the matter is still under investigation, and its best not to pass judgements on anything that has happened yet, the fact of the matter is that sexual harassment is not entirely uncommon. It is no wonder, that Indian companies with over 10 employees are legally bound to have a sexual harassment committee in place. Despite all the noise about women’s rights and the persistence of patriarchal, entitlement mentalities among many, it seems that not all companies are still taking sexual harassment very seriously. TVF being a case in point, which did not have the committee in place.

While its possible that companies are only just adjusting to these ideas, it would be good for them to get up to speed as quickly as possible. It is uncomfortable to even think about sexual harassment and its awful to discuss it, but it needs to be done. Risking sexual harassers running amok in companies, can prove to be hazardous to companies’ business, not just the person harassed.

Here are the 4 ways in which companies suffer from sexual harassers, and why its bad business to let them be in the organisation:

1.     Reputational Risk: The most obvious – if there are sexual harassers in the organization, and there are no ways of identifying them through a formal complaint mechanism, the business is running a reputational risk. If any of the employees then complains outside of the organization – on a blog, for instance, as in this case, about the untoward behaviours taking place, not only does it become clear to third parties that the company can’t keep its house in order, don’t be surprised if the number of women who want to work in the organization starts trickling down. (Note: I understand that a harasser can be either man or woman, as can be the harassed, but let us just go with the most common instance here). In the age of diversity, the last thing you want is to be unable to explain why women just won’t work with you.  


2.    Personality challenges: It can often happen that sexual harassment is a grey area. It can be a cultural misunderstanding (women who {insert the opposite of expected cultural stereotype of good behaviour} are sluts), an inappropriate touch (which can be just something that happened by mistake, unless it happens once to often and to one too many people), a gaze in the wrong direction (hello chests/backs), and in the same vein, words that come out a wrong way. It is entirely possible that these are unintended, or the individual acting them out wants them to be seen as somewhat grey to keep safe. However, the TVF variety of sexual harassment is blatant and explicit and is another league altogether. Most sexual harassers of this kind are either on an ego trip, have a deep seated psychological imbalance that compels them to behave in the manner, or just want to keep women intimidated, and what better way than sexual intimidation. Either of these varieties running loose seems like an unwise business decision. Sooner or later all these types will create at least a minor hell. Avoiding it is best. Moreover, if they are driven so much by their ego or untameable psychological urges, they are unlikely to be taking rational professional decisions in other areas too. In any organization, decisions need to be made for the company, and not to assuage any individual’s blind needs.


3.     Multiplying the harassers: If one sexual harasser (or any other kind of harasser) is allowed to run free in an organization, especially, if they are in a position of power, you have virtually guaranteed the birth of more harassers. Because people take on the colours of those around them. And if a person of some dominance is going to make a ritual of poor behaviors, be sure, soon the entire work culture would be in a very unfortunate place. And a bad work culture is not one where good work gets done, it's one where dirty politics get played, ethics get compromised, questionable decisions get taken and the organisation’s quality whittles down to nothingness over time.


4.     A shadow on the leader: Related to above, unfortunately, if the leader(s) is squeamish about accepting the existence of sexual harassers (assuming that the leader is not a harasser, as is alleged in the case of TVF), it suggests that the leadership is not taking the matter seriously enough. And the last thing any organisation wants, is to come across as a having a leader who simply does not address issues because it is somewhat inconvenient to do so. Not much leadership, that. Avoiding a hard decision today, can cost very highly tomorrow.

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